Frequently asked question
You can contact us by sending an email to oz9shome@outlook.com, which is the most recommended way. Alternatively you can contact us via Facebook or the live chat plugin on our website. In any case, your message will be answered within 24 hours.
When your order is in the three states of "successful purchase", "shipped" and "delivered", we will send a message to your email to notify you, which already contains the necessary information such as the tracking number. In addition, if you have registered as a member on our website, you can check the status of your order at any time in "My Orders" after logging in.
For details, please refer to "Information"--->"Guarantees & Return Policy" at the end of the page. In addition, the answers to more questions can also be found in the "FAQ's"